Always check before you lock the car with your membership card/on the app that you have taken all belongings from the car. If you happen to leave something in the car please follow these instructions:
– Make a 30 minute booking for that car
– Retrieve your belongings
– Lock the car with your card/app
– Contact us on https://gocarsupport.zendesk.com/hc/en-us to let us know that you made a booking to retrieve belongings and we’ll delete any charges.
– Failure to contact us will result in you being charged for the second booking.
Please be aware that GoCar aren’t responsible for any belongings left in a GoCar.