If this message appears when you are ending your trip, please ensure that you have parked the car back at the designated GoBase. If you cannot get parking at the designated GoBase please park the car in the nearest pay and display DCC parking space.
If you are getting this message when ending your trip and the car is back at the designated GoBase you can contact us on 018441969 or end the trip and contact us via the helpdesk to advise that the car is back at the correct location.
If you have had to park the car on the next street over from the GoBase due to no available parking, please contact us to let us know where the car is via our helpdesk or by phone 018441969.
Please be aware that under no circumstance can you leave a GoCar on a one way trip. If you leave the car on a one way trip you will be penalised.